BENEFITS OF DOCUMENT
DESCRIPTION
How to Become More Assertive
Lecture Outline
1. What is Assertiveness
2. the Benefits of Being Assertive
3. the Liberation Cycle of Assertiveness
4. the Various Behavior Patterns
5. Compare Passive, Assertive and Aggressive Behavior
6. the Power of Affirmations
7. the Various Skills for Assertiveness
8. the Process of Disagreeing Gracefully
9. the Four Steps to Saying ‘No'
10. the Body Language while Saying ‘No'
11. the Elements of Assertive Communication
12. the Role of Assertive Words in Assertiveness
13. the Non Verbal Aspects of Assertiveness
14. the Action Plan for Building Assertiveness
Assertiveness is a communication skill that can be taught and the skills of assertive communication effectively learned.
Assertiveness is a method of critical thinking, where an individual speaks up in defense of their views or in light of erroneous information. Assertive people are able to be outspoken and analyze information and point out areas of information lacking substance, details or evidence. Assertiveness supports creative thinking and effective communication.
The level of assertiveness demonstrated in any human community is a factor of social and cultural practices at the time of inquiry. These factors can evolve with time and may vary from a community to another one.
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Source: Best Practices in Soft Skills PowerPoint Slides: How to Become More Assertive PowerPoint (PPTX) Presentation, UJ Consulting
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